COVID-19 Resources

CORONAVIRUS (COVID-19) AND UBC’S RESPONSE: For updates, FAQs and resources, visit For UBC Okanagan-specific updates, visit

Faculty of Creative and Critical Studies Faculty and Administrative teams will be working remotely following UBC guidelines for physical distancing measures due to the COVID-19 pandemic.

No in-person appointments or meetings will be available during this time, but all services are continuing as usual.

If you have any questions, contact your instructors, or email and we will direct your inquiry to the appropriate person.

Please note that all classes for 2020 Winter Terms 1 & 2 will be conducted online. Information about term 2 can be found in this update from the university sent to all students on Sept. 3rd.

Information for Students

Winter 2020 Term 1 & 2 Academic Matters

Our three departments – English and Cultural Studies,  Creative Studies, and Languages and World Literatures – welcome students who want to begin or continue their studies with us in September of 2020. Given the ongoing uncertainties of the times, we will have a full slate of online course offerings for you to register in so that you can be sure that your education will not be disrupted by any restrictions to face to face interaction.

The Department of English and Cultural Studies will offer highly qualified instruction in Cultural Studies, Digital Humanities, English, and also in our new courses in Composition and Rhetoric. Once the campus opens wide again and our classes move fully back into real classrooms, you will be able to meet and interact with your professors and move smoothly into your programs of study, based on the coursework that you’ve already completed under these strange conditions.

Languages and World Literatures wants to you to know that, as we continue to navigate the challenges associated with COVID-19, our award-winning faculty will deliver innovative courses in our five program areas: French, German, Japanese, Spanish, and World Literatures.

In Creative Studies, our well-equipped on-campus facilities will be available for student use as circumstances permit. The studio facilities for drawing, painting, sculpture, printmaking, metalwork, woodwork, darkroom photography, media studies and performance, will be managed in accordance with provincial health guidelines and protocols. Whether remotely, on campus, or a blend of virtual and live environments, you can be sure that you will receive dynamic, innovative, and meaningful instruction in Visual, Digital and Performance Arts, Media Studies, Creative Writing and Art History and Visual Culture.

Whether remotely, on campus or in a blend of virtual and live environments, we are committed to supporting students with empathy, resources, and the highest standards of teaching and learning. Your education and wellbeing are our priorities.

We understand that you may have questions about what will it be like to learn online at UBC Okanagan in September. We encourage you to watch a virtual UBC Okanagan Student Town Hall, hosted by the Office of the Provost and Vice-President Academic on June 26, 2020, to get a better sense of what learning online will look like. The virtual town hall showcased a panel of UBC faculty members and a student discussing different facets of the online learning experience, as well as a Q&A session. As the focus of the webinar was on the student learning experience, we encourage you to watch the video in its entirety.

UBC Okanagan will continue to suspend all face-to-face classes and exams for fall term 1 courses. Faculty members will deliver their courses online for term 1.

  • View the list of courses in FCCS that will be taught Winter 2020 Terms 1 and 2.

Please note there has been no decision on the delivery of courses for Winter 2020 Term 2 courses. Information will be available once a decision has been reached.

Students can add or drop a course anytime before Sept. 21, 2020. After that date, a request to add a course must go to the instructor and to the Dean’s office.

See below for withdrawal dates.

Last date to withdraw without a W Standing

  • Term 1: Sept. 21, 2020
  • Term 2: Jan. 15, 2021

Period to request a withdraw with a W Standing

  • Term 1: Sept. 22 to Nov. 13, 2020
  • Term 2: Jan. 16 to Mar. 19, 2021

Late Withdraw requests through Dean’s office (supporting documentation needed)

  • Term 1: after Nov. 13, 2020
  • Term 2: after Mar. 19, 2021

View the Academic Calendar for more information.


Welcome to Creative Studies 2020-2021!

I know many of you may be anxious about the coming academic year. Firstly, I want to congratulate you for boldly committing to an education in Creative Studies at UBCO in the context of a global pandemic! In times like these, we need more creative thinkers and artists and I am thankful that you chose to work with us. Faculty and staff are looking forward to a year of creativity, energy and thoughtful engagement.

Just to be clear: in the interest of the health and safety of our students, staff and faculty, all classes in Creative Studies will be delivered on line this school year. We have spent the summer redesigning our classes to work that way. While not required for any of your classes, our well-equipped on-campus facilities will be available for students to use through a booking system. This includes studio facilities for drawing, painting, sculpture, printmaking, metalwork, woodwork, darkroom photography, media studies and performance. For many students in Art History and Creative Writing, much of this information might not apply to you, but some does, so read on:

  • Make sure your email address is correct and working. This will be VERY important for online learning and communications.
  • Make sure you know when and where to virtually attend your first class. Don’t miss the first week of classes because of technical difficulties or because you don’t know where you should be. You can find this out by logging in to Canvas. Canvas is a platform that facilitates transferring of files and communication between students and instructors. You can log in with your CWL ID and password at
  • You are NOT required to use our facilities for any of your courses, but may choose to if you wish.
  • For most Creative Studies studios, only six students will be able to work in the space at any given time.
  • You will have to complete an online Badge in order to book spaces or borrow gear. You must make these bookings before 4 pm—even if you’re booking for an evening slot.
  • You must pick up and deliver all booked equipment between 9 am and 4 pm and comply with all health and safety protocols.
  • Studios will be available to use from 9 am until 8:30 pm. Security will lock down these spaces at 9 pm. There will be no exceptions to this rule. Facilities are not open on weekends.
  • Information on the Badge course and Gearspace Booking System can be found here:
  • More information for students on academic matters can be found here:
  • While using on-campus facilities you will have to comply with all health and safety protocols put in place on campus.
  • UBC will be purchasing software licenses for students for any courses that require them. If students don’t have computers at home that can run this software, they will be able to access our on-campus computers remotely.
  • Depending on individual circumstances, professors are available to meet with students on-campus upon request and in accordance with safety protocols, but they will never require you to come to campus.

We have been working all summer to devise an experience for you (and for us) that will create lifelong memories and influences. Talk to your professors; talk to our staff; communicate your needs to us. We are here to help. This is an experiment for all of us, but if anybody can turn limitations into opportunities, it’s the people in my Department! While I am sad that I won’t have more face-to-face contact with students (I am a performance artist and love to be in the same room as my students and collaborators), I want you to know that I am available to meet (via Zoom) at any time.

Let’s have a great year.


Denise Kenney
Creative Studies Head

TO: To all students taking courses in FASS and FCCS, all undergraduate courses

FROM: Dr. Donna Senese, Associate Dean, Undergraduate Students

To all students new to UBC’s Okanagan Campus – welcome!
To all students returning to UBC’s Okanagan Campus – welcome back!

You are receiving this email because you are registered in at least one course that is offered by the Faculty of Creative and Critical Studies, or the Irving K Barber Faculty of Arts & Social Sciences.
To keep you on track this year, we want to share some helpful information as a reminder for all students taking courses in our Faculties.

  1. Check your email daily, including your SPAM folder. Please read any email from UBC carefully, and act on requests immediately. The University will not accept the excuse that the student did not read the email, or misunderstood the information provided. If you are uncertain, please do not hesitate to contact our offices.
  2. Whenever you email a member of the UBC community, please include your student number. If you are writing about a specific course, please provide all details (e.g. course name and number, course instructor).
  3. Consult the FCCS and FASS websites regularly for resources and updates related to Covid 19:  or
  4. Login to Canvas to attend your first classes, meet your professors, and keep up with course material:
  5. Please read the Student Declaration and Responsibility, which you agreed to when you registered for classes at UBC:,293,861,0.You should also review your rights as a member of the UBC Community,293,875,0.
  6. Do not make travel plans or let others make travel plans on your behalf until the exam schedule is released in early October. We cannot schedule out-of-time exams based on travel plans.
  7. Carefully check the final exam schedule when it is released in early October. Please note that you will need to write your exam at the scheduled Pacific Standard Time.
  8. Please review the policy on Academic Misconduct:,54,111,958. Review carefully all instructions provided by your instructors about assignments and exams; if you are uncertain about anything, check with your instructor.
  9. Please be aware of Course Withdrawal deadlines: Term 1 CoursesTuesday September 21, 2020 @ 11:59pm      Last day to withdraw without a W on your record (full tuition refund)Friday November 13, 2020 @ 11:59pm        Last day to withdraw with a W on your record (no tuition refund)If you are taking a 2-semester course, please consult this calendar link for withdrawal dates.If you wish to withdraw from a Term 1 class after November 13, 2020 you must request a Late Withdrawal from the Dean’s Office. Note that the fact that a student is failing a course is not an adequate reason for a Late Withdrawal. All requests must be accompanied by acceptable supporting documentation.
  10. Academic Concessions: Requests for academic concessions must be submitted as close as possible to the time that the class attendance is adversely affected. In the case of requests for Late Withdrawal, request must be made before the end of term (note that the term ends on the last day of classes, not the last day of final exams). In the case of requests for Out-of-Time Final Exams and Standing Deferred, requests must be made as soon as possible, and before the end of final exams.  When considering requests, or any appeals of decisions on academic concessions, the dean’s office will not normally accept untimely submissions. Initiating a request for an academic concession does not ensure that the concession will be approved.
  • Submit forms to the appropriate Faculty based on the course for which you are requesting an academic concession.

Faculty of Creative & Critical Studies:


Faculty of Arts & Social Sciences:


Irving K Barber Faculty of Science:


Note that requests must be submitted as close as possible to the date of the incident, and normally within the term that the course was taken.

Normally, when medical documentation is provided to support an academic concession request, it must meet the following requirements:

  • Original document required (no photocopies, scans, or photos taken by your cell phone).
  • Signature of the medical professional must be in ink; digital signatures are not accepted unless stamped in ink by the clinic.

Since most students are not in Kelowna, the IK Barber Faculty of Arts & Sciences and the Faculty of Creative and Critical Studies will accept medical notes and supporting documents if they are faxed directly from the practitioner’s office to the secure fax machine in either the FASS Dean’s office (250-807-8001) or the FCCS Dean’s office (250-807-8543) (please see list above to identify which faculty your course is in). The fax must include a cover page from the practitioner’s office, and the student name in full (e.g. see the contact information required on the individual concession request forms).

Expectations and advice:

  1. Teaching and learning in the online environment is new to us all. Many of you are in very different time zones. Please be aware that the university will operate during normal working hours in Kelowna, BC. While many instructors are accommodating students by offering asynchronous class activities, some activities, such as exams, are scheduled and must be taken at the scheduled time in Kelowna BC. Instructors are not obligated to accommodate students in different time zones. Please review your course syllabi carefully to see which, if any, activities require you to participate at local Kelowna time. If you feel unable to participate in those activities, please withdraw from those courses by the Add/Drop deadline on September 21, 2020.
  2. Learning in an online environment requires considerable self-discipline and time-management skills. Practice good learning skills in the first two weeks of classes to see whether you are able to manage the online learning environment. If you are struggling, consider withdrawing from courses by the Add/Drop deadline on September 21, 2020.
  3. STUDIO SPACE IN THE CCS BUILDING: Any student who would like to book studio space in the CCS building must complete this FCCS COVID-19 Badge Course and sign up for the Gearspace Booking System to book studio space and gear needed for coursework. Note that students must be registered in a course in FCCS where the use of studio space or equipment is needed for a class project.
  4. Please review course syllabi to ensure you have the technology required to complete the course. Instructors are not obligated to accommodate students if they do not have the minimum technology needs to complete their course. If you do not, please withdraw from those courses by the Add/Drop deadline on September 21, 2020.

Ask for help! 

Here are some links to helpful student services:

UBC Okanagan Disability Resource Centre
The Disability Resource Centre determines academic accommodations and supports disabled students or those with chronic medical conditions.  If you are a student with a disability or a chronic medical condition and require academic accommodations to participate equitably in your course, program, or other UBC related activities please, contact the DRC at 250-807-8053 or Web:

UBC Okanagan Equity and Inclusion Office
Through leadership, vision, and collaborative action, the Equity & Inclusion Office (EIO) develops action strategies in support of efforts to embed equity and inclusion in the daily operations across the campus. The EIO provides education and training from cultivating respectful, inclusive spaces and communities to understanding unconscious/implicit bias and its operation within in campus environments. UBC Policy 3 prohibits discrimination and harassment on the basis of BC’s Human Rights Code. If you require assistance related to an issue of equity, educational programs, discrimination or harassment please contact the EIO.
UNC 216        250.807.9291

Health & Wellness
At UBC Okanagan health services to students are provided by Health and Wellness.  Nurses, physicians and counsellors provide health care and counselling related to physical health, emotional/mental health and sexual/reproductive health concerns. As well, health promotion, education and research activities are provided to the campus community.  If you require assistance with your health, please contact Health and Wellness for more information or to book an appointment.
UNC 337        250.807.9270

Student Learning Hub
The Student Learning Hub is your go-to resource for free learning support—now online and flexible to meet your remote learning needs! The Hub welcomes undergraduate students from all disciplines and years to access a range of supports that include tutoring in math, sciences, languages, and writing, as well as dedicated learning support to help you develop skills and strategies for academic success. Don’t wait—successful learners access support early and often. For more information, visit or contact

Need some assistance with registration? Contact an Academic Advisor.
Need help declaring your major? Contact an Academic Advisor.
Courses and programs offered in the Faculty of Creative and Critical Studies:

Courses and programs offered in IK Barber FASS:

We want you to succeed! Please use the many resources available to you on our campus.

If you have any questions, you can send us an email or contact us anytime!

Location: CCS 323B (please note availability will depend on university guidelines)


Irving K. Barber Faculty of Arts and Social Sciences:
Location: ASC 413 (please note availability will depend on university guidelines)


Our very best wishes to you for a successful academic year!

Jordan Stouck, PhD
Associate Dean, Undergraduate Studies
Faculty of Creative and Critical Studies

Donna Senese, PhD
Associate Dean, Undergraduate Student Recruitment, Services & Success
Irving K Barber Faculty of Arts and Social Sciences

Online Learning Resources for Students

Keep Learning

Resources to help students set up and learn effectively online and get support in this new context.

Keep Learning

Student Learning Hub

Undergraduate learning supports including, writing tutoring, online learning coaches and tech support.

Student Learning Hub

Remote Access to Computer Labs

Students will be able to have remote access to public workstations and specific labs pre-configured with computer software required to complete course work.

Remote Access to Computer Labs

Learning Commons

Learning and Academic Support resources for students, such as Canvas, Collaborate Ultra, or Zoom.

Learning Commons


Peer mentors are seasoned, upper year students and the first point of connection for new to UBC students.


Student Resources

Services and resources to ensure students have access to the services they need, including information on academic concessions, academic planning and campus resources.

FCCS Student Resources

Campus Operations and Building Access

Although the Okanagan campus remains open, operations and activities are modified, for a full list of spaces and building access hours, visit

Please note that as of Sept. 16th, the university requires the use of non-medical masks in all common areas on campus. View the communication here.

Study Space on Campus

UBC Okanagan offers bookable spaces in The Commons and EME buildings. Before booking, you must be aware of and follow all policies related to COVID-19 protocols.


CCS Building Access and Opening Hours

There will be limited access to studios and labs with new protocols including an online training course and booking system. See below for information.

Students will be able to enter the CCS building, but will not have SALTO access to studio spaces. Those spaces will be opened daily (Mon-Fri, 9am to 8:30pm) by the studio technicians ONLY if the space has been pre-booked by a student.



In order to follow the recommendations of local health officials and to comply with WorkSafe BC regulations, new policies have been implemented to ensure students can continue to work safely in respect to COVID-19.

Any student, staff or faculty member that would like to book studio space in the CCS building must complete this FCCS COVID-19 Badge Course and sign up for the Gearspace Booking System in order to book studio space and gear needed for coursework.

Students must be registered in a course in FCCS where the use of studio space or equipment is needed for your class project.

NOTE: You must use your CWL to login. Canvas works best on a desktop computer or with the CANVAS app on a mobile device.

Preventing COVID-19 Infection in the Workplace (UBCO)

This course details the initiatives that the University is undertaking to prevent COVID-19 infection in the workplace and outlines how you can contribute.

Preventing COVID-19 Infection Course


We have created an online resource for all faculty with various links, resources and means of support for teaching remotely. (login required)