Faculty and Staff Resources
Resources, forms and links for staff and faculty in FCCS. A CWL account is required for access.
We have created an online resource for all faculty with various links, resources and means of support for teaching.
FCCS Welcome Guide
This guide is designed to provide answers to many initial questions new instructors have and to complement the Orientation Package sent through HR. There is also a New to UBCO Orientation Course available in Canvas that we recommend all new UBCO employees complete.
Below are some links to assist you in navigating the IRP Workday system including training, resources and the Integrated Service Centre (ISC) to provide faculty and staff with day-to-day support, helping to answer questions about Workday.
UBC IT Okanagan Online Support
UBC IT Okanagan’s online ticketing system and UBC Okanagan’s Centre for Teaching and Learning (CTL) Helpdesk are part of the Integrated Services Centre (ISC) on the UBC Self-Service Portal. to enter tickets for help with your computer or other IT needs, that is your go-to webpage.
You will continue to be supported by the local Okanagan IT and CTL staff you know, while benefitting from a more seamless and consistent helpdesk experience that uses your CWL credentials to login and allows requests to be more easily shared across multiple support teams.
You can reach the CTL Helpdesk in two ways:
- As you always have, by sending an email to email@example.com; or
- By logging in with your CWL to the UBC Self-Service Portal to submit a request.
You may notice when you email the CTL Helpdesk you will receive an automatic email response with a ticket number which will help to better track your requests, issues and questions.
For a great overview of the UBC Self-Service Portal watch these videos:
- Familiarize yourself with the portal, watch here
- Learn how to search the knowledge bases, watch here
- Learn how to submit a ticket, watch here
For more information about these changes:
- Find out more details about the IT Online Helpdesk changes here
- Visit isc.ubc.ca to view the ISC catalogue of support services
Forms and Information
Student support and academic consessions
Graduate Student Application System